Apr 20, 2024 | Computer support, Tutor updates
We have updated our software to automatically end lessons, rather than relying on the student to log out. Please still request your students to log out as normal, allowing yourself time to get into upcoming lesson before the next student. However, if a student doesn’t...
Jul 13, 2023 | Computer support, Drums, Notation apps, Piano, Tutor updates
Here is a collection of games from our recent tutor catch-up. (Please note some theory games use American terminology which will be different to how you teach from grade books) Feel free to use this and do let us know if you have discovered any others we can add to...
Mar 27, 2023 | Computer support, Students, Tutor updates
Below is an example of an end of half-term summary report to add to this week’s lesson report, this example is of a guitar student and it should give you an idea of what is expected. Parents will be expecting these and it is very important for student retention....
May 30, 2022 | Computer support, Tutor updates
Daily messages update: On the day of teaching, you will receive an email at 8am listing your lessons for the day and then a text message 1 hour before your first lesson (no longer at the usual time of 2pm). You do not need to reply to this text message, instead, you...
May 20, 2022 | Computer support, Piano, Tutor updates
Due to multiple suggestions from parents, we now request that all tutors please leave a recorded lesson for absent students, in addition to a lesson report. If you already know the student is absent (a member of the SAM team has informed you) then you can start the...
Dec 13, 2021 | Computer support
There is currently an issue with some devices that have been updated to Windows 11 (or if a new device has Windows 11 installed on it) where the standard suppression changes required (featured in this blog here) need a further step. If you are aware that your sound is...
